Application Form

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KEY AREAS OF RESPONSIBILITY

Technical Support:

•Work with customer’s maintenance and operations groups, as well as SSI’s internal service teamto plan project executions that will be successful – with all needed resources and materialsavailable to complete a project.

•Work on-site with end-users to solve complex technical problems. Manage system diagnosticsand resolve onsite issues. Provide expertise in mechanical and electrical equipment and generaltroubleshooting knowledge.

•Provide written reports of service activity, assessments of issues, customer communications, andsteps taken to resolve problems.

•Be available for technical support for the wider Scott Group, when required.

•Be available and perform technical support training for Scott employees and customers.

REQUIRED QUALIFICATIONS

• Preferred two-year degree in Engineering, Mechatronics or a Technical discipline or equivalent experience
• •Previous experience as a service technician
• •Proven experience working autonomously.
• •Ability to read and interpret electrical schematics
• •Ability to travel 75%-80% of the time across the Americas; this may include nights and weekends.
• •Strong organizational skills with the ability to prioritize.
• •Patience and people skills when dealing with demanding clients and
• difficult situations.
• •Ability to lift up to 75lbs.

SCOTT’S CORE VALUES:We Pursue EXCELLENCE. We Thrive on a challenge and we deliver for our customers because it who we are.

• We are Committed to RESULTS. Together we evaluate and take action. Being accountable through to completion, no excuses.
• We act with INTEGRITY. We build confidence, do what’s right, and deliver on what we promise.
• Above all we value PEOPLE. We are one team. We respect each other and work collaboratively to achieve common goals.